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ITS Courier is a reliable logistics and fulfillment partner offering Cash on Delivery (COD), local pick-and-drop, warehousing, and international shipping services. We help e-commerce businesses and individuals deliver packages quickly, securely, and efficiently.
You can reach our customer support team directly through our hotline, email us at info@its.com, or send us a message via our official portal. Our support team is available to assist you with tracking, bookings, and inquiries.
Merchants can track shipments in real time by logging into the ITS merchant portal. Simply navigate to the tracking dashboard and enter the tracking ID or order number to view live status updates from pickup to final delivery.
You can book a courier through our merchant portal or mobile app. Enter the pickup location, delivery destination, parcel weight, and recipient details. Once submitted, our rider will pick up the parcel directly from your location.
Yes, we offer flexible temporary warehousing and hold options. If a customer or merchant requests a delivery delay beyond 3 days, please notify us through the portal or support channel so we can securely hold the item in our fulfillment hub until the scheduled date.
Yes, we offer hassle-free product exchange services. Our courier will pick up the original item from the customer while handing over the replacement parcel simultaneously, ensuring a smooth return and swap process for your business.
Yes, we deliver to addresses within Cantonment and restricted areas, provided proper receiver contact details and complete access procedures are followed in accordance with local security guidelines.
Yes! A Facebook page is not required. You can register as a merchant with ITS Courier using your business website, physical shop address, or simply your personal details and phone number.
We deliver a wide range of standard retail and e-commerce items, including apparel, cosmetics, electronics, home goods, documents, and packaged items. Please note that hazardous goods, illegal substances, and restricted contraband cannot be transported.